Shipping & Returns
Return Policy for Online Orders
Emerging Heroes will happily accept returns that meet the following requirements:
- Merchandise must be returned within 30 days of receiving your order.
- Merchandise must be unworn, unwashed, free of any alterations and all original Emerging Heroes must be attached to the garment(s).
- All Sale items are FINAL SALE. Any item purchased at a sale price is a final purchase and cannot be redeemed for a refund, store credit or exchange. Coupon codes are excluded.
- Damaged items must be reported to our Customer Care Team within 24 hours of receiving your order. We will gladly replace the item free of charge if the item is available. Should we not be able to replace it, you will be refunded for the item. Please note: Emerging Heroes is not responsible for normal wear and tear on an item. Once the tag is removed, we are no longer responsible for any damages that occur to that item.
- Please take care when trying on garments, as we cannot accept garments that have makeup stains and/or garments that smell of perfume, smoke or body odor. All returns are subject to inspection and we have the right to refuse your refund if the return does not meet these requirements.
- Returns must be issued to the original form of payment. If this is not possible, the return will be issued in the form of online store credit.